REGIONAL FIELD SERVICE COORDINATOR (RFSC)
This full time, exempt executive is responsible for growing Trail Life by developing volunteers. He must be an effective communicator and trainer—an equipper of others—finding satisfaction in working through their successes; an organized, driven
self-starter; a builder, edifier, sales-oriented, developer of people—one who holds himself and others accountable. He will be Trail Life’s “face-to-face” coach for local Area volunteers, traveling and serving in coordination with the volunteer Regional Team
Leader. Regular travel is required (mostly driving, with travel costs to be reimbursed; overnight stays may be required 3-4 or more times/month). He will work throughout the Southeast.
The RFSC will report to the National Director of Field Operations (Rob Green), and interact frequently with the National Field Support and Membership Manager (Carolyn Culbertson)—both are full-time National staff members. Additionally, he will coordinate
all activities, such as the duties listed below, with the Regional Team Leader (RTL)—the top volunteer in the southeastern US (Larry Wagner).
The RFSC will work cooperatively with Area volunteers, primarily Point Men. A
Point Man recruits and oversees/coordinates a team of volunteers who support all facets of Trail Life operations related to Troops. The RTL will regularly review the RFSC’s activities to assure that he is successfully recruiting and supporting—but not
doing the job of—hundreds of engaged and effective volunteers.
Job duties include:
- Recruiting and empowering effective Area Sales and Customer Service support teams—volunteers known respectively, as
New Troop Organizers and Direct Service Advisors
- Mentoring/developing existing Point Men
- Evaluating Point Men to determine and meet their individual needs to become more effective as multipliers and Area Chairmen
- Assisting RTL in selecting, recruiting and training new Point Men
- Assisting RTL in helping Point Men develop thriving volunteer Area Teams
- Discussing, with the RTL (and Carolyn), the replacement of ineffective Point Men
- Driving to new communities; conducting “Community Influence Surveys” (with Point Men), thereby connecting Point Men to newly-discovered Area Team Prospects
- Training—by riding with and demonstrating methods for—New Troop Organizers in each Area
- Working with State and County denominational organizations and associations to promote TLUSA
- Getting feedback from field volunteers to develop better support materials (Home Office)