JOB SUMMARY
The Donor Services Representative (Thank You Program) is responsible for leading and personally executing the Donor Thank You Program, which is an ongoing program focused on acknowledging donors based on giving levels and longevity via personal phone call and written correspondence. Oversight of this program includes determining communication strategy, reviewing donor giving trends, managing donor data updates and communicating cross-functionally within the organization. The Rep will also manage the recruiting and training of volunteers to assist in fulfilling the program responsibilities. Finally, the Rep will service as a back up for responding to donor inquiries via phone and email – but this will be a secondary responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
For over 60-years, Open Doors has supported and strengthened Christians around the world who are persecuted for their faith. Open Doors is an on-the-ground ministry with a presence in over 50 countries where persecution is the most severe. In addition to prayer and advocacy, Open Doors provides a variety of practical support including Bibles, discipleship training, job training, literacy training, safe houses, micro-loans, emergency aid and much more. Open Doors is a Christian organization with a culture of innovation and excellence.